Privacy policy of Casa Tbilisi
Casa Tbilisi Group LLC - casatbilisi.com
Update on: 08.09.2026
1. Purpose
1.1. By visiting the website https://casatbilisi.com, the User is required to review this Privacy Policy. This Policy may be amended and supplemented from time to time; the User is therefore advised to review it periodically.
1.2. A User who voluntarily provides personal information to Casa Tbilisi thereby automatically grants consent to the storage and Processing of such data.
1.3. This Privacy Policy sets out the rules governing the use, purposes, conditions, and retention of the User's Personal Data, in accordance with the Law of Georgia "On Personal Data Protection" and the General Data Protection Regulation (GDPR).
1.4. This document constitutes an integral and binding part of the website's Terms of Use.
2. Definitions
2.1. Casa Tbilisi: the company "Casa Tbilisi Group" LLC, registered under the legislation of Georgia, identification code 426551475, address: 4 Sindi Street, Kvemo Telеti, Tbilisi, Georgia.
2.2. Personal Data: information relating to an identifiable natural person.
2.3. Processing: any operation performed on Personal Data.
2.4. Data Subject: the User.
2.5. Consent: a voluntary and informed decision.
2.6. Data Controller: the person who determines the purposes of Processing.
2.7. Data Processor: the person who processes data on behalf of the Data Controller.
2.8. Third Party: any other party, other than the User and Casa Tbilisi.
3. Consent
3.1. Use of the website constitutes the User's consent to this Policy. Accordingly, the User grants Casa Tbilisi the right to process, store, and use the Personal Data provided by the User.
3.2. Information will be used in accordance with applicable legislation for the purpose of providing services.
4. Categories of Data Processed
4.1. When registering on the website, the User provides the following information:
4.1.1. First and last name;
4.1.2. Email address;
4.1.3. Mobile phone number;
4.1.4. Address.
4.2. Providing this information is required for registration; without it, the User will not be able to register on the website.
5. Legal Basis for Processing
5.1. Casa Tbilisi processes the User's data on the following legal bases:
5.1.1. Necessity for the conclusion or performance of a contract;
5.1.2. The User's consent;
5.1.3. Compliance with statutory requirements;
5.1.4. Necessity for the provision of services.
6. Purposes of Processing the User's Personal Data
6.1. Casa Tbilisi processes data for the following purposes:
6.1.1. Improving the quality of services;
6.1.2. Fulfilling legal obligations;
6.1.3. Handling User complaints;
6.1.4. Monitoring activity on the website;
6.1.5. Informing the User of updates;
6.1.6. Ensuring effective communication;
6.1.7. Receiving and taking into account feedback;
6.1.8. Testing innovations;
6.1.9. Introducing new products and updates;
6.1.10. Identifying User groups;
6.1.11. Carrying out marketing activities;
6.1.12. Providing information about purchases;
6.1.13. Receiving information about financial obligations from a third party;
6.1.14. Preventing misuse of the system;
6.1.15. Preventing crime;
6.1.16. Providing information to state authorities in cases prescribed by law;
6.1.17. Protecting legitimate interests;
6.1.18. Achieving other purposes permitted by law.
7. Retention Period for Personal Data
7.1. Casa Tbilisi ensures the confidentiality and security of the User's data.
7.2. Data is stored and processed for the period necessary to achieve the purposes defined by law, this Policy, and the requirements of Casa Tbilisi's business activities.
7.3. As an e-commerce platform, Casa Tbilisi enables Users to repeatedly use their own account and place orders after registration. Accordingly, ongoing (continuous) processing of data is required.
7.4. Given these purposes, it is not possible to determine a specific retention period in advance. Accordingly, data is retained until:
7.4.1. The User requests the termination of data Processing and termination of the contract; or
7.4.2. Other circumstances defined by law arise.
8. The User's Rights
8.1. The User has the right to request the following information:
8.1.1. What data is being processed about them;
8.1.2. The purpose and legal basis for Processing;
8.1.3. The source from which the data was obtained;
8.1.4. With whom the data has been shared;
8.1.5. The data retention period;
8.1.6. Information regarding automated Processing and profiling;
8.1.7. Access to the data and receipt of a copy thereof.
8.2. Casa Tbilisi is obliged to respond to such a request within 10 business days (in exceptional cases, this period may be extended by a further 10 days).
8.3. The User also has the right to:
8.3.1. Request the correction or updating of data;
8.3.2. Request the deletion of data or the cessation of Processing;
8.3.3. Request the blocking of data in appropriate cases;
8.3.4. Receive the data in a structured format or request its transfer;
8.3.5. Not be subject to a decision based solely on automated Processing, except in cases provided for by law.
8.4. The User may withdraw consent at any time by email. In such a case, the data will be deleted within 10 business days, unless another legal basis for Processing exists.
8.5. The User may also, in the event of a violation of their rights, apply to the Personal Data Protection Service or to a court.
9. Obligations of the User
9.1. The User is obliged to provide Casa Tbilisi with complete and accurate information. This obligation also applies to any changes to such data.
10. Additional Provisions
10.1. The User will be informed electronically.
10.2. In cases prescribed by law, Casa Tbilisi is authorized to carry out additional processing of data for legitimate purposes.